User Data Deletion
Effective: 2026-10-11 · Version 2026.10
This page explains how to request deletion of personal data processed by Snapeted, including data received through integrations with Facebook, Instagram, Messenger, and WhatsApp.
1. How to request deletion
Send an email to hello@snapeted.com with the subject "Data deletion", from the address associated with your account or with your contact with the business served by Snapeted, stating which data or accounts should be deleted.
We may ask for additional information to verify your identity before carrying out the deletion, to protect your data against improper requests.
2. Removing Snapeted from your Meta accounts
You can also remove Snapeted's access at any time in your Facebook or Instagram account settings, under connected apps and websites or business integrations.
After access is removed, Snapeted stops receiving new data from those accounts. To delete data already stored, also follow the procedure in section 1.
3. What happens after your request
We will acknowledge your request and inform you of the applicable procedure and timeline. Data will be deleted or anonymized, except where retention is required by legal or regulatory obligations or for the exercise of legal rights, as described in the Privacy Policy.
Where data is processed on behalf of a business customer of Snapeted, the request may be forwarded to that business, which is responsible for decisions about that data.