Acceptable Use Policy
Effective: 2026-10-11 · Version 2026.10
This Policy defines prohibited and restricted uses of Snapeted and forms part of the Terms of Service.
1. Illegal or abusive use
The platform may not be used for fraud, threats, harassment, exploitation, rights violations, unlawful content distribution, or any activity prohibited by applicable law.
2. Messaging, campaigns, and consent
Customers must honor consent, communication preferences, anti-spam requirements, messaging windows, and the policies of connected channels.
Customers may not bypass limits, blocks, opt-out mechanisms, or restrictions imposed by messaging providers.
3. Security and platform integrity
Users may not seek unauthorized access, exploit vulnerabilities, interfere with operation, distribute malware, abusively extract data, or deliberately overload infrastructure.
4. Identity and content
Customers may not impersonate others, falsify message origin, use unlawfully obtained data, or submit content that violates intellectual property or privacy rights.
5. Artificial intelligence and automation
Automated features should be configured with supervision and controls appropriate to risk. The Customer remains responsible for instructions, input data, and operational use of outputs.
Automation may not be used to scale activities prohibited by this Policy.
6. Enforcement
Violations may result in access limitations, suspension, or termination based on severity, recurrence, risk, and applicable legal obligations.