In development. Every service below is marked coming soon until customers can use it.
One customer record, every tool around it.
Six services built on one record of each customer. A message, a meeting, a file and an AI draft all point back to the same person and the same team.
Every conversation. One Inbox.
- Coming soon
Inbox. Customer conversations in one shared list, with the customer's history beside every thread.
Sample view with example data. Five channels. WhatsApp, Instagram, Messenger, Telegram and web chat are built into the Inbox. Each one opens to customers after its provider approves the connection.
WhatsAppMessages, templates and delivery receipts
InstagramDirect messages and reactions
MessengerPage conversations
TelegramPrivate chats with your bot
Web chatA chat window on your own site
Contacts and deals. One card per customer, with the conversations, the meeting, the file and the stage of every deal.
Snapeted- WhatsApp, Instagram, Messenger, Telegram and web chat arrive in the same list.
- Contacts and deals live in the Inbox: one card per customer, with past conversations and the stage of every deal.
- Assign a conversation to a teammate and search across every thread.
AI that drafts. Your team decides.
- Coming soon
Mark. Your door to AI in the workspace: ask Mark, and put Flow agents to work on routine conversations.
Sample view with example data. People decide. Mark asks you to confirm before anything reaches a customer or changes a meeting or a file, and agents only take the actions your team approved.
- Ask in plain words: “What did Jordan ask this week?” Mark reads the conversations, calendar and files you are allowed to see.
- Mark prepares the reply, the meeting or the document. You confirm before it is sent or saved.
- Flow agents answer routine messages on a channel, check your calendar and book the meeting, then hand the conversation to a person when they should.
- Teach an agent with your own material: up to five files from Mars. Every change is a new version, and an agent can only do what its version allows.
- Your chats with Mark stay private to you.
Files, beside the conversation.
- Coming soon
Mars. Files for your customer work, kept next to the conversations they belong to.
Sample view with example data.
- Folders, version history, trash and restore.
- Share links where you decide whether downloads are allowed.
The meeting, linked to the thread.
- Coming soon
Calendar. Your team's schedule, linked to the conversations that led to each meeting.
Sample view with example data.
- Create meetings with participants and check who is free.
- Open the conversation behind any meeting.
Email in the same workspace.
- Coming soon
Email. Email in the same workspace as the customer's conversations and files.
Sample view with example data.
- Reusable email templates for your team.
- Connect the mail account you already use; the supported providers are listed below.
What you sell, in one list.
- Coming soon
Catalog. Your services and products in one list, next to your conversations.
Sample view with example data.
- List your services with price and duration.
- Import products from your store instead of typing them again.
- Add a payment link you created with your payment provider. Snapeted passes the link along; it does not process payments.
Screens on this page are sample views with example data.
Works with the tools your team already uses.
Connectors for mail accounts and stores are part of the workspace. Each is marked available only after it has been tested with its provider.
- Email accounts
Gmail
Outlook
iCloud Mail
Yahoo Mail
Zoho Mail
IMAP and SMTP- Stores (product import for the catalog)
Shopify
WooCommerce
BigCommerce
Square
Lemon Squeezy
Gumroad- Email template import
Mailchimp
Brevo
SendGrid
Start with your team today.
Create your organization now and invite your team. Each service opens as it launches.